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10.2.6
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Item Comparison Won't Work
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Post by
Astronax
When I try to load items in the 3D viewer from item comparison, it comes up with a white screen straight away. My flash version is 11.7.700.179.
Post by
CalaelenDT
I'm receiving the same issue. Firefox 20.0.1 and Flash 11.7.700.169 on Windows 7.
Post by
asakawa
I can't replicate this using the same browser/flash/OS setup that CDT just mentioned. Please could you try disabling all browser addons/extensions (specifically ad blockers and script blockers) and clearing your browser's cache (shift+f5 and ctrl+f5 on Windows browsers and alt+cmd+e on Mac Safari).
Post by
Astronax
It works after disabling them, thanks a lot.
Post by
asakawa
Ah okay, great. I think people have mentioned that after disabling and clearing the cache they find they can re-enable them and it still works so that's worth a try if you've had to disable something you want to be able to keep using.
Post by
CalaelenDT
Seems to be working again for me as well, so I guess it was a cache issue (for me at least) as I already knew add blockers messed it up from past experiences.
Thanks for the help asakawa!
Post by
asakawa
No problem, glad you're both back up and running.
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